Larson Learning FAQs

Find questions and answers to issues common to Larson Learning programs.

Classroom Management System

1. Can students graduate between grades/courses?   ANSWER
2. How do I delete a class?   ANSWER
3. When my students are answering problems in the testing portions, the program will make them restart that portion the first time they make a mistake, no matter how many questions they have answered correctly. How do I prevent this?   ANSWER
4. What is the password for the Classroom Management System (CMS)?   ANSWER
5. How do I edit student progress?   ANSWER
6. Is there a way to enter students into the Classroom Management System (CMS) by using an existing file that has all of the students' names?   ANSWER
7. I am seeing old data in the Classroom Management System (CMS). What's wrong?   ANSWER
8. How do I edit a curriculum?   ANSWER
9. How do I delete a student?   ANSWER
10. My students worked in the program today. When I viewed their progress in the Classroom Management System (CMS), the reports stated that the students were placed out (PO) of some of the topics. What happened?   ANSWER
11. Our students have been making progress in the program, but I can't see any student data in the Classroom Management System (CMS). What's wrong?   ANSWER
12. When I delete a student from the Classroom Management System (CMS), is his/her data file removed from the server?   ANSWER
13. How do I change a class name?   ANSWER
14. How do I move a student between classes?   ANSWER
15. How do I edit a student's name?   ANSWER
16. When I am making changes in the Classroom Management System (CMS), how can I select multiple items?   ANSWER
17. I created a class on one computer. When I logged on to the Classroom Management System (CMS) on a different computer, I didn't see the class I created. What do I do?   ANSWER
18. How do I make the pre-test automatically update student progress?   ANSWER
19. How do I delete a teacher?   ANSWER
20. Why can't I create, delete, or graduate students?   ANSWER
21. How should a roster be formatted if I want to import it into the Classroom Management System (CMS)?   ANSWER
22. Why does it take so long to do things in the Classroom Management System (CMS)?   ANSWER
23. How do I assign multiple curriculums?   ANSWER
24. Can I import students from Larson's Elementary Math into Larson's Intermediate Math?   ANSWER
25. How will creating a custom curriculum affect the pre-tests and post-tests?   ANSWER
26. Why can't I edit a curriculum?   ANSWER
27. How do I create a curriculum?   ANSWER
28. How do I delete a class without losing the student data?   ANSWER
29. Can I create a custom report?   ANSWER
30. I am trying to move students to another class, but I don't see the name of the class to which I would like to move them. What now?   ANSWER
31. How do I disable games?   ANSWER
32. Why can't I delete the questions my students send me using the Question Box?   ANSWER
33. Will the progress that students make in a previously assigned curriculum apply to the same modules that appear in curriculums assigned later?   ANSWER
34. Why can't I assign the curriculum I just created?   ANSWER
35. I created/edited a curriculum and assigned it to my students, but when they go into the student program, they don't see all of the modules. Why?   ANSWER
36. How do I import students?   ANSWER
37. Can I assign a password to student names when importing a roster?   ANSWER
38. I just updated my version of the program with the new Mac OS X version, and now my old Classroom Management System (CMS) password won't work. What should I do?   ANSWER
39. When I try to use the Rebuild Index feature, it never finishes. What's going on?   ANSWER
40. Why do I receive a message about rebuilding the index while in the Classroom Management System (CMS)?   ANSWER
41. When viewing student reports, one column of data scrolls but the other does not. What's going on?   ANSWER
42. As a teacher, how do I change my password?   ANSWER
43. I adjusted the progress of my students, but the student program doesn't reflect my changes. What's wrong?   ANSWER
44. How do I view a report?   ANSWER
45. How do I import student data from Larson's Excel @ Algebra into Larson's Prealgebra and/or Larson's Algebra 1?   ANSWER
46. Can I view the student data from Larson's Elementary Math and Larson's Matematicas Saltarinas in one Classroom Management System (CMS)?   ANSWER

Installation

1. How do I install this program?   ANSWER
2. I can't install the program. I keep getting error messages. What do I do?   ANSWER
3. I am running the workstation install. It asks me to locate the student data "INDEX" folder, but I can't find it on the server. What now?   ANSWER
4. I already have Larson software installed on my server. Should I install my new Larson software title to the same program folder on the server?   ANSWER
5. I installed all grades of the program, but I can only see one grade in the list when I go into the student program or the Classroom Management System (CMS). What now?   ANSWER
6. Is it possible to do a network installation where the program files are stored on each workstation and only the data files are stored on the network?   ANSWER
7. How do I map a network drive?   ANSWER
8. How do I reinstall the program without losing student data?   ANSWER
9. I am trying to install the program, but when browsing for the location to which I would like to install, it is not in the list. What now?   ANSWER
10. I have a network version of the program, but I am asked to insert the disk when I try to run it. What's wrong?   ANSWER
11. I installed two Larson's programs on my Mac® workstations, but I can only access one. What's wrong?   ANSWER

Miscellaneous

1. Why does the program freeze?   ANSWER
2. I need to move the program to a new server. What do I have to do?   ANSWER
3. Where can I find the Teacher's Resource Guide and installation instructions for this program?   ANSWER
4. How can I find out where the program and student data files are on the server?   ANSWER
5. I have the program installed on workstations that have varying operating systems. The program works on some and not on others. What is wrong?   ANSWER
6. How do I update to the latest version of the program without losing student data?   ANSWER

System Requirements

1. With what workstation operating systems is this program compatible?   ANSWER
2. With what server software is this program compatible   ANSWER
3. What is the minimum network connection speed necessary to run the network version of this product?   ANSWER

Student Program

1. My students are making progress in the student program, but this progress doesn't show the next time the students log on to the program. What's happening?   ANSWER
2. I have the Larson's Math Series, and I cannot find the TI-83® emulator. Where is it?   ANSWER
3. Particular students are getting errors when working in the program. I have tried having them work on the program on different computers but to no avail. What should I do?   ANSWER

Sound

1. Why does the audio stop before the instructions are finished?   ANSWER
2. Why does the audio skip?   ANSWER
3. Why don't I hear any sound when using the program?   ANSWER

Permissions

1. What permissions do students need to have to the network drive on which this program is installed?   ANSWER
2. If students need to have access to the program folder on the server, how do I keep them from deleting data and program files?   ANSWER

Printing

1. When I try to print reports from the Classroom Management System (CMS), it only prints a blank page. What should I do?   ANSWER